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Rupali Srivastava

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Techno-Functional Lead · Techno-functional
Bengaluru, IndiaLeadIST (UTC+5:30)PermanentCitizen
Open to working in Bengaluru · Remote · will relocate
Techno-Functional Lead with 25 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered multiple full-cycle implementations across real estate clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
25
years in Oracle
—
years in total
3
projects
₹10,43,000 / yr
annual
Seniority
Lead · Techno-Functional Lead
Availability
Available now
Notice period
Immediate
Works
Onsite
Open to
Permanent
Location
Bengaluru, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed
A state power-distribution utility · via Brightmoor Advisory
Implementation of Oracle Fusion CX for a state power-distribution utility, covering Incentive Compensation, B2C Service, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Apr 2019 – Dec 2026 · 93 mo · Bengaluru · Energy & Utilities
Techno-Functional LeadRollout
A commercial real-estate developer
Rollout of Oracle Fusion CX for a commercial real-estate developer, covering Incentive Compensation, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
May 2011 – Oct 2018 · 90 mo · Bengaluru · Real Estate
Techno-Functional LeadSupport / AMS
A government transport undertaking · via Aurenza Global Services
Support / AMS of Oracle Fusion CX for a government transport undertaking, covering Incentive Compensation, B2C Service, Loyalty. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Jun 2003 – Aug 2010 · 87 mo · Bengaluru · Public Sector

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder StudioExcelOTBI
MODULES
Customer Data ManagementLedIntelligent AdvisorLedLoyaltyLedIncentive CompensationLedKnowledge ManagementLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Energy & UtilitiesReal Estate
LANGUAGES
EnglishNativeKannadaNative
ALSO WORKED ON
Tally

Credentials

1Z0-1054Pending review

Education

Doctorate · Computer Applications
IIM Ahmedabad · 2005 · Full-time
AvailabilityAvailable now
Notice periodImmediate
Rate₹10,43,000 / yr