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Rupali Shukla

Techno-Functional Lead | Oracle Fusion CX | Sales · Service · Techno-Functional Lead · Techno-functional
Toronto, CanadaSeniorEST (UTC-5)Advisory · Contract to hire · PermanentPermanent resident
Open to working in Bengaluru · Toronto
Techno-Functional Lead with 8 years of hands-on Oracle Fusion CX experience, specialising in Sales, Service. Delivered multiple full-cycle implementations across manufacturing clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
8
years in Oracle
—
years in total
3
projects
CAD 1,75,000 / yr
annual
Seniority
Senior · Techno-Functional Lead
Availability
Available now
Notice period
Immediate
Works
Onsite
Open to
Advisory, Contract to hire, Permanent
Location
Toronto, Canada · EST (UTC-5)
Work authorisation
Permanent resident
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMSLed
An EPC infrastructure company · via Aurenza Global Services
Support / AMS of Oracle Fusion CX for an EPC infrastructure company, covering Sales, Service. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
SalesService
Jun 2025 – Aug 2026 · 15 mo · Toronto · Construction & Engineering
Techno-Functional LeadRollout
A national FMCG company
Rollout of Oracle Fusion CX for a national FMCG company, covering Sales, Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
SalesService
May 2023 – Sep 2024 · 17 mo · Toronto · Retail & CPG
Techno-Functional LeadImplementation
A two-wheeler manufacturer · via Aurenza Global Services
Implementation of Oracle Fusion CX for a two-wheeler manufacturer, covering Sales, Service. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
SalesService
Apr 2021 – Oct 2022 · 19 mo · Toronto · Automotive

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBIREST APIsGroovy
MODULES
SalesLedServiceImplemented
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
ManufacturingProfessional Services
LANGUAGES
EnglishNativePunjabiNative

Credentials

1Z0-1054Pending review

Education

PG · Computer Applications
VIT Vellore · 2019 · Full-time
AvailabilityAvailable now
Notice periodImmediate
RateCAD 1,75,000 / yr