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RP

Rupali Parikh

Techno-Functional Lead | Oracle EBS CX | Field Service · TeleSales · TeleService · Techno-Functional Lead · Techno-functional
Pune, IndiaLeadIST (UTC+5:30)Advisory · Contract · Part timeCitizen
Open to working in Pune
Techno-Functional Lead with 12 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across public sector clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 90 days.
12
years in Oracle
—
years in total
3
projects
₹30 LPA
annual
Seniority
Lead · Techno-Functional Lead
Availability
Not looking
Notice period
90 days
Works
Onsite
Open to
Advisory, Contract, Part time
Location
Pune, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMSLed
An EPC infrastructure company · via Ledgerkraft Consulting
Support / AMS of Oracle EBS CX for an EPC infrastructure company, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Jun 2023 – Dec 2026 · 43 mo · Pune · Construction & Engineering
Techno-Functional LeadRollout
A national FMCG company
Rollout of Oracle EBS CX for a national FMCG company, covering Field Service, TeleSales, TeleService. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
May 2019 – Jun 2022 · 38 mo · Pune · Retail & CPG
Techno-Functional LeadImplementation
A two-wheeler manufacturer · via Ledgerkraft Consulting
Implementation of Oracle EBS CX for a two-wheeler manufacturer, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Apr 2015 – Jul 2018 · 40 mo · Pune · Automotive
Career break · May 2023 – Nov 2024 · Parental leave

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
Oracle Forms & ReportsODIBI Publisher
MODULES
EBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
HealthcarePublic Sector
LANGUAGES
MarathiNativeEnglishNative

Education

PG · Computer Applications
Amity University · 2011 · Full-time
AvailabilityNot looking
Notice period90 days
Rate₹30 LPA