Fusora
JobsCompaniesTalentModulesSalary Insights
Join free
Back to the profiles list
RN

Rupali Naidu

Techno-Functional Lead | Oracle EBS CX | Field Service · TeleSales · TeleService · Techno-Functional Lead · Techno-functional
Hyderabad, IndiaLeadIST (UTC+5:30)Advisory · Contract · Part timeCitizen
Open to working in Hyderabad
Techno-Functional Lead with 17 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across hospitality & travel clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.
17
years in Oracle
—
years in total
3
projects
₹50 LPA
annual
Seniority
Lead · Techno-Functional Lead
Availability
Not looking
Notice period
30 days
Works
Onsite
Open to
Advisory, Contract, Part time
Location
Hyderabad, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMSLed
An Indian steel and alloys group · via Ledgerkraft Consulting
Support / AMS of Oracle EBS CX for an Indian steel and alloys group, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Jun 2022 – Dec 2026 · 55 mo · Hyderabad · Manufacturing
Techno-Functional LeadRollout
A broadcast and streaming network
Rollout of Oracle EBS CX for a broadcast and streaming network, covering Field Service, TeleSales, TeleService. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
May 2017 – Oct 2021 · 54 mo · Hyderabad · Media & Entertainment
Techno-Functional LeadImplementation
A third-party logistics provider · via Ledgerkraft Consulting
Implementation of Oracle EBS CX for a third-party logistics provider, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Apr 2012 – Aug 2016 · 53 mo · Hyderabad · Logistics

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
BI PublisherOAFADFdi
MODULES
EBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Hospitality & TravelRetail & CPG
LANGUAGES
EnglishNativeTeluguNative
ALSO WORKED ON
Infor

Education

Doctorate · Computer Applications
Christ University · 2010 · Full-time
AvailabilityNot looking
Notice period30 days
Rate₹50 LPA