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Rupali Mukherjee

Techno-Functional Lead | Oracle Fusion CX | Sales · Live Experience · Intelligent Advisor · Techno-Functional Lead · Techno-functional
Kochi, IndiaLeadIST (UTC+5:30)Contract · Part timeCitizen
Open to working in Kochi
Techno-Functional Lead with 17 years of hands-on Oracle Fusion CX experience, specialising in Sales, Live Experience, Intelligent Advisor. Delivered multiple full-cycle implementations across logistics clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
17
years in Oracle
—
years in total
3
projects
₹31 LPA
annual
Seniority
Lead · Techno-Functional Lead
Availability
In 2 weeks
Notice period
Immediate
Works
Onsite
Open to
Contract, Part time
Location
Kochi, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigrationLed
A private university group · via Brightmoor Advisory
Migration of Oracle Fusion CX for a private university group, covering Sales, Live Experience, Intelligent Advisor. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
SalesIntelligent AdvisorLive Experience
Feb 2022 – Jun 2026 · 53 mo · Kochi · Higher Education
Techno-Functional LeadRollout
A Gulf-based retail bank
Rollout of Oracle Fusion CX for a Gulf-based retail bank, covering Sales, Live Experience, Intelligent Advisor. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
SalesIntelligent AdvisorLive Experience
May 2017 – Jul 2021 · 51 mo · Kochi · Banking & Financial Services
Techno-Functional LeadMigration
A multi-specialty hospital chain · via Kestrelline Digital
Migration of Oracle Fusion CX for a multi-specialty hospital chain, covering Sales, Live Experience, Intelligent Advisor. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
SalesIntelligent AdvisorLive Experience
Feb 2012 – Aug 2016 · 55 mo · Kochi · Healthcare
Career break · May 2023 – Nov 2024 · Parental leave

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Redwood UXOICVisual Builder Studio
MODULES
SalesLedServiceLedIntelligent AdvisorLedLive ExperienceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
LogisticsMedia & Entertainment
LANGUAGES
EnglishNativeMalayalamNative

Education

PG · Computer Applications
Delhi University · 2010 · Full-time
AvailabilityIn 2 weeks
Notice periodImmediate
Rate₹31 LPA