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RM

Rupali Mathew

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional
Bengaluru, IndiaSeniorIST (UTC+5:30)Part timeCitizen
Open to working in Bengaluru · Remote · will relocate
Techno-Functional Lead with 8 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across telecom clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 60 days.
8
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Senior · Techno-Functional Lead
Availability
In 60 days
Notice period
60 days
Works
From home
Open to
Part time
Location
Bengaluru, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed
A Tier-1 private-sector bank · via Quillfield Partners
Implementation of Oracle NetSuite CX for a Tier-1 private-sector bank, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2025 – Oct 2026 · 22 mo · Bengaluru · Banking & Financial Services
Techno-Functional LeadMigration
A third-party logistics provider · via Tessaline Systems
Migration of Oracle NetSuite CX for a third-party logistics provider, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2023 – Nov 2024 · 19 mo · Bengaluru · Logistics
Techno-Functional LeadSupport / AMS
An agri-commodities exporter · via Northwyn Analytics
Support / AMS of Oracle NetSuite CX for an agri-commodities exporter, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2021 – Dec 2022 · 22 mo · Bengaluru · Agriculture & Food

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
ExcelSuiteScript
MODULES
NetSuite CRMLedSuiteCommerceImplemented
PILLARS
CX
INDUSTRIES
AutomotiveTelecom
LANGUAGES
EnglishProfessionalKannadaNative

Credentials

1Z0-1054Pending review

Education

Doctorate · Commerce
NMIMS · 2019 · Full-time
AvailabilityIn 60 days
Notice period60 days
RateOn request