Rupali Khan

Support Analyst (AMS) | Oracle Fusion CX | Partner Relationship Management · B2C Service · Loyalty · Support Analyst (AMS) · Techno-functional

Moscow, RussiaAssociateMSK (UTC+3)Advisory · ContractCitizen

Open to working in Moscow

Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Partner Relationship Management, B2C Service, Loyalty. Delivered support and enhancement work across construction & engineering clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 90 days.

years in Oracle

—

years in total

projects

USD 77,000 / yr

annual

Seniority: Associate · Support Analyst (AMS)
Availability: Not looking
Notice period: 90 days
Works: Onsite
Open to: Advisory, Contract
Location: Moscow, Russia · MSK (UTC+3)
Work authorisation: Citizen

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Migration

A pan-India telecom operator · via Tessaline Systems

Migration of Oracle Fusion CX for a pan-India telecom operator, covering Partner Relationship Management, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Partner Relationship ManagementLoyaltyB2C Service

May 2026 – Sep 2026 · 5 mo · Moscow · Telecom

Support Analyst (AMS)Migration

A two-wheeler manufacturer · via Northwyn Analytics

Migration of Oracle Fusion CX for a two-wheeler manufacturer, covering Partner Relationship Management, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Partner Relationship ManagementLoyaltyB2C Service

May 2025 – Dec 2025 · 8 mo · Moscow · Automotive

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

REST APIsGroovyRedwood UXOIC

MODULES

Customer Data ManagementSupportedPartner Relationship ManagementConfiguredLoyaltyConfiguredKnowledge ManagementConfiguredB2C ServiceSupported

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Construction & EngineeringNon-profit

LANGUAGES

EnglishProfessionalRussianNative

ALSO WORKED ON

Sage

Education

PG · Business Administration

IIM Bangalore · 2025 · Full-time

AvailabilityNot looking

Notice period90 days

RateUSD 77,000 / yr