Techno-Functional LeadMigration
A broadcast and streaming network · via Valecrest Technologies
Migration of Oracle Fusion CX for a broadcast and streaming network, covering Partner Relationship Management, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyB2C Service