Rupali Goyal

Support Analyst (AMS) | Oracle NetSuite CX | CRM · SuiteCommerce · Support Analyst (AMS) · Techno-functional

Chennai, IndiaAssociateIST (UTC+5:30)Contract · Part timeCitizen

Open to working in Chennai

Support Analyst (AMS) with 2 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered support and enhancement work across aerospace & defence clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Associate · Support Analyst (AMS)
Availability: In 2 weeks
Notice period: Immediate
Works: From home
Open to: Contract, Part time
Location: Chennai, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Migration

A global auto-components manufacturer · via Quillfield Partners

Migration of Oracle NetSuite CX for a global auto-components manufacturer, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2026 – Aug 2026 · 4 mo · Chennai · Manufacturing

Support Analyst (AMS)Migration

A Tier-1 private-sector bank · via Quillfield Partners

Migration of Oracle NetSuite CX for a Tier-1 private-sector bank, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2025 – Aug 2025 · 4 mo · Chennai · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

SuiteScriptPower BI

MODULES

NetSuite CRMConfiguredSuiteCommerceSupported

PILLARS

INDUSTRIES

Aerospace & DefenceBanking & Financial Services

LANGUAGES

TamilConversationalEnglishProfessional

Education

PG · Computer Applications

IIT Bombay · 2024 · Full-time

AvailabilityIn 2 weeks

Notice periodImmediate

RateOn request