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RG

Rupali Garcia

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional
Hyderabad, IndiaLeadIST (UTC+5:30)Advisory · Contract · Contract to hireCitizen
Open to working in Hyderabad
Techno-Functional Lead with 17 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across aerospace & defence clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.
17
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Techno-Functional Lead
Availability
In 30 days
Notice period
Serving notice
Works
From home
Open to
Advisory, Contract, Contract to hire
Location
Hyderabad, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMSLed
A broadcast and streaming network · via Quillfield Partners
Support / AMS of Oracle NetSuite CX for a broadcast and streaming network, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2022 – Sep 2026 · 55 mo · Hyderabad · Media & Entertainment
Techno-Functional LeadMigration
A government transport undertaking · via Valecrest Technologies
Migration of Oracle NetSuite CX for a government transport undertaking, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2017 – Aug 2021 · 52 mo · Hyderabad · Public Sector
Techno-Functional LeadImplementation
A top-10 Indian pharma company · via Tessaline Systems
Implementation of Oracle NetSuite CX for a top-10 Indian pharma company, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2012 – Jul 2016 · 55 mo · Hyderabad · Pharma & Life Sciences

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
REST APIsExcel
MODULES
NetSuite CRMLedSuiteCommerceLed
PILLARS
CX
INDUSTRIES
Aerospace & DefenceBanking & Financial Services
LANGUAGES
EnglishProfessionalTeluguNative
ALSO WORKED ON
Epicor

Education

PG · Business Administration
Gujarat University · 2010 · Full-time
AvailabilityIn 30 days
Notice periodServing notice
RateOn request