Rupali Chatterjee

Support Analyst (AMS) | Oracle Fusion CX | Partner Relationship Management · Loyalty · Knowledge Management · Support Analyst (AMS) · Techno-functional

London, United KingdomConsultantGMT/BSTContract to hire · PermanentPermanent resident

Open to working in London

Support Analyst (AMS) with 6 years of hands-on Oracle Fusion CX experience, specialising in Partner Relationship Management, Loyalty, Knowledge Management. Delivered implementations and rollouts across construction & engineering clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.

years in Oracle

—

years in total

projects

GBP 72,000 / yr

annual

Seniority: Consultant · Support Analyst (AMS)
Availability: Available now
Notice period: Immediate
Works: Onsite
Open to: Contract to hire, Permanent
Location: London, United Kingdom · GMT/BST
Work authorisation: Permanent resident

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Migration

A private university group · via Sarvat ERP Solutions

Migration of Oracle Fusion CX for a private university group, covering Partner Relationship Management, Loyalty, Knowledge Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

Partner Relationship ManagementLoyaltyKnowledge Management

Feb 2025 – Nov 2026 · 22 mo · London · Higher Education

Support Analyst (AMS)Rollout

A Gulf-based retail bank

Rollout of Oracle Fusion CX for a Gulf-based retail bank, covering Partner Relationship Management, Loyalty, Knowledge Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Partner Relationship ManagementLoyaltyKnowledge Management

May 2023 – Dec 2024 · 20 mo · London · Banking & Financial Services

Support Analyst (AMS)Migration

A multi-specialty hospital chain · via Aurenza Global Services

Migration of Oracle Fusion CX for a multi-specialty hospital chain, covering Partner Relationship Management, Loyalty, Knowledge Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

Partner Relationship ManagementLoyaltyKnowledge Management

Feb 2021 – Jun 2022 · 17 mo · London · Healthcare

Career break · May 2023 – Nov 2024 · Parental leave

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

GroovyRedwood UXOIC

MODULES

Partner Relationship ManagementConfiguredLoyaltyImplementedKnowledge ManagementConfigured

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Construction & EngineeringNon-profit

LANGUAGES

HindiNativeEnglishNative

Education

PG · Information Technology

Manipal Academy of Higher Education · 2017 · Full-time

AvailabilityAvailable now

Notice periodImmediate

RateGBP 72,000 / yr