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RB

Rupali Bose

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional
Jaipur, IndiaLeadIST (UTC+5:30)AdvisoryCitizen
Open to working in Hyderabad · Remote · Jaipur · will relocate
Techno-Functional Lead with 17 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across manufacturing clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.
17
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Techno-Functional Lead
Availability
Not looking
Notice period
90 days
Works
From home
Open to
Advisory
Location
Jaipur, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed
A pan-India telecom operator · via Orvane Consulting
Implementation of Oracle NetSuite CX for a pan-India telecom operator, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2022 – Dec 2026 · 60 mo · Jaipur · Telecom
Techno-Functional LeadMigration
A two-wheeler manufacturer · via Tessaline Systems
Migration of Oracle NetSuite CX for a two-wheeler manufacturer, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2017 – Jul 2021 · 51 mo · Jaipur · Automotive
Techno-Functional LeadSupport / AMS
A Gulf-based retail bank · via Valecrest Technologies
Support / AMS of Oracle NetSuite CX for a Gulf-based retail bank, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2012 – Sep 2016 · 55 mo · Jaipur · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
ExcelSuiteScript
MODULES
NetSuite CRMLedSuiteCommerceLed
PILLARS
CX
INDUSTRIES
ManufacturingProfessional Services
LANGUAGES
HindiConversationalEnglishProfessional

Education

PG · Computer Applications
University of London · 2009 · Full-time
AvailabilityNot looking
Notice period90 days
RateOn request