Business AnalystRollout
A listed IT services company
Rollout of Oracle Fusion CX for a listed IT services company, covering Incentive Compensation, Partner Relationship Management, B2C Service. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementIncentive CompensationB2C Service