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Rohit Patil

Delivery Manager | Oracle Fusion CX | Incentive Compensation · B2C Service · Customer Data Management · Delivery Manager · Functional
Kolkata, IndiaLeadIST (UTC+5:30)Advisory · Contract to hireCitizen
Open to working in Pune · Kolkata
Delivery Manager with 14 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Customer Data Management. Delivered multiple full-cycle implementations across media & entertainment clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
14
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Delivery Manager
Availability
In 30 days
Notice period
15 days
Works
From home
Open to
Advisory, Contract to hire
Location
Kolkata, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerRolloutLed
A multi-specialty hospital chain
Rollout of Oracle Fusion CX for a multi-specialty hospital chain, covering Incentive Compensation, B2C Service, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementIncentive CompensationB2C Service
May 2023 – Oct 2026 · 42 mo · Kolkata · Healthcare
Delivery ManagerMigration
A Big-Four advisory practice · via Kestrelline Digital
Migration of Oracle Fusion CX for a Big-Four advisory practice, covering Incentive Compensation, B2C Service, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementIncentive CompensationB2C Service
Feb 2019 – Nov 2022 · 46 mo · Kolkata · Professional Services
Delivery ManagerRollout
A national FMCG company
Rollout of Oracle Fusion CX for a national FMCG company, covering Incentive Compensation, B2C Service, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementIncentive CompensationB2C Service
May 2015 – Dec 2018 · 44 mo · Kolkata · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OIC
MODULES
Customer Data ManagementLedIncentive CompensationLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Media & EntertainmentPharma & Life Sciences
LANGUAGES
HindiProfessionalEnglishProfessionalBengaliBasicspeak/read

Education

Diploma · Accounting
VIT Vellore · 2005 · Full-time
AvailabilityIn 30 days
Notice period15 days
RateOn request