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RK

Rohit Kapoor

Delivery Manager | Oracle NetSuite CX | CRM · SuiteCommerce · Delivery Manager · Functional
Frankfurt, GermanyLeadCET (UTC+1)Part timeWork permit held
Open to working in Remote · London · Frankfurt · will relocate
Delivery Manager with 14 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across media & entertainment clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 60 days.
14
years in Oracle
—
years in total
3
projects
EUR 1,15,000 / yr
annual
Seniority
Lead · Delivery Manager
Availability
In 60 days
Notice period
60 days
Works
Onsite
Open to
Part time
Location
Frankfurt, Germany · CET (UTC+1)
Work authorisation
Work permit held
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerUpgradeLed
A national FMCG company
Upgrade of Oracle NetSuite CX for a national FMCG company, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2023 – Oct 2026 · 46 mo · Frankfurt · Retail & CPG
Delivery ManagerMigration
A listed IT services company · via Ledgerkraft Consulting
Migration of Oracle NetSuite CX for a listed IT services company, covering CRM, SuiteCommerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Feb 2019 – Aug 2022 · 43 mo · Frankfurt · IT & Technology
Delivery ManagerAdvisory
An international development NGO
Advisory of Oracle NetSuite CX for an international development NGO, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2015 – Jun 2018 · 40 mo · Frankfurt · Non-profit

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
Excel
MODULES
NetSuite CRMLedSuiteCommerceLed
PILLARS
CX
INDUSTRIES
Media & EntertainmentPharma & Life Sciences
LANGUAGES
GermanProfessionalEnglishProfessional

Credentials

1Z0-1054Not verified

Education

Diploma · Accounting
NIT Trichy · 2006 · Correspondence
AvailabilityIn 60 days
Notice period60 days
RateEUR 1,15,000 / yr