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RJ

Rohit Joshi

Programme Director | Oracle EBS CX | Field Service · TeleSales · Service Contracts · Programme Director · Functional
Manila, PhilippinesLeadPHT (UTC+8)Contract · Part time · PermanentCitizen
Open to working in Manila
Programme Director with 14 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Service Contracts. Delivered multiple full-cycle implementations across retail & cpg clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.
14
years in Oracle
—
years in total
3
projects
USD 1,99,000 / yr
annual
Seniority
Lead · Programme Director
Availability
In 2 weeks
Notice period
Serving notice
Works
Hybrid
Open to
Contract, Part time, Permanent
Location
Manila, Philippines · PHT (UTC+8)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Programme DirectorAdvisoryLed
A Big-Four advisory practice
Advisory of Oracle EBS CX for a Big-Four advisory practice, covering Field Service, TeleSales, Service Contracts. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Jun 2023 – Nov 2026 · 42 mo · Manila · Professional Services
Programme DirectorRollout
A private university group
Rollout of Oracle EBS CX for a private university group, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Feb 2019 – Jul 2022 · 42 mo · Manila · Higher Education
Programme DirectorUpgrade
A listed IT services company
Upgrade of Oracle EBS CX for a listed IT services company, covering Field Service, TeleSales, Service Contracts. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Apr 2015 – Oct 2018 · 43 mo · Manila · IT & Technology

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
ADFdiSQL / PL-SQL
MODULES
EBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
LogisticsRetail & CPG
LANGUAGES
EnglishNativeSpanishNative

Credentials

1Z0-1054Pending review

Education

Bachelors · Finance
ICAI (Chartered Accountancy) · 2010 · Full-time
AvailabilityIn 2 weeks
Notice periodServing notice
RateUSD 1,99,000 / yr