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Rohit Chaudhary

Delivery Manager | Oracle EBS CX | Field Service · TeleSales · TeleService · Delivery Manager · Functional
Mumbai, IndiaLeadIST (UTC+5:30)ContractCitizen
Open to working in Remote · Dubai · Mumbai · will relocate
Delivery Manager with 23 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across energy & utilities clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
23
years in Oracle
—
years in total
3
projects
₹41 LPA
annual
Seniority
Lead · Delivery Manager
Availability
In 2 weeks
Notice period
15 days
Works
Hybrid
Open to
Contract
Location
Mumbai, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerUpgradeLed
A global auto-components manufacturer
Upgrade of Oracle EBS CX for a global auto-components manufacturer, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Apr 2020 – Oct 2026 · 79 mo · Mumbai · Manufacturing
Delivery ManagerRollout
A Tier-1 private-sector bank
Rollout of Oracle EBS CX for a Tier-1 private-sector bank, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2013 – Dec 2019 · 83 mo · Mumbai · Banking & Financial Services
Delivery ManagerAdvisory
A commercial real-estate developer
Advisory of Oracle EBS CX for a commercial real-estate developer, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Jun 2006 – Jul 2012 · 74 mo · Mumbai · Real Estate

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
Oracle Forms & ReportsODI
MODULES
EBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Construction & EngineeringEnergy & Utilities
LANGUAGES
HindiProfessionalMarathiNativeEnglishNativespeak/read

Education

Bachelors · Accounting
University of Calcutta · 1998 · Part-time
AvailabilityIn 2 weeks
Notice period15 days
Rate₹41 LPA