Business AnalystImplementation
A 400-store retail chain · via Valecrest Technologies
Implementation of Oracle Fusion CX for a 400-store retail chain, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service