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Riya Naidu

Techno-Functional Lead | Oracle Fusion CX | Partner Relationship Management · B2C Service · Loyalty · Techno-Functional Lead · Techno-functional
Noida, IndiaConsultantIST (UTC+5:30)Advisory · Contract · Part timeCitizen
Open to working in Noida
Techno-Functional Lead with 7 years of hands-on Oracle Fusion CX experience, specialising in Partner Relationship Management, B2C Service, Loyalty. Delivered implementations and rollouts across agriculture & food clients — UAT with field teams and adoption support and service request workflows. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 60 days.
7
years in Oracle
—
years in total
3
projects
₹24 LPA
annual
Seniority
Consultant · Techno-Functional Lead
Availability
Not looking
Notice period
60 days
Works
From home
Open to
Advisory, Contract, Part time
Location
Noida, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadAdvisoryLed
A top-10 Indian pharma company
Advisory of Oracle Fusion CX for a top-10 Indian pharma company, covering Partner Relationship Management, B2C Service, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyB2C Service
Mar 2025 – Oct 2026 · 20 mo · Noida · Pharma & Life Sciences
Techno-Functional LeadImplementation
An agri-commodities exporter · via Brightmoor Advisory
Implementation of Oracle Fusion CX for an agri-commodities exporter, covering Partner Relationship Management, B2C Service, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyB2C Service
Apr 2023 – Aug 2024 · 17 mo · Noida · Agriculture & Food
Techno-Functional LeadRollout
A private university group
Rollout of Oracle Fusion CX for a private university group, covering Partner Relationship Management, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyB2C Service
May 2021 – Jun 2022 · 14 mo · Noida · Higher Education

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder StudioExcel
MODULES
Customer Data ManagementImplementedPartner Relationship ManagementLedLoyaltyLedKnowledge ManagementLedB2C ServiceImplemented
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Agriculture & Food
LANGUAGES
HindiBasicEnglishProfessional

Credentials

1Z0-1054Pending review

Education

Bachelors · Commerce
University of Mumbai · 2018 · Full-time
AvailabilityNot looking
Notice period60 days
Rate₹24 LPA