Riya Hegde

Support Analyst (AMS) | Oracle Fusion CX | Incentive Compensation · B2C Service · Live Experience · Support Analyst (AMS) · Techno-functional

Noida, IndiaAssociateIST (UTC+5:30)Contract · Part time · PermanentCitizen

Open to working in Noida · Dubai

Support Analyst (AMS) with 1 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Live Experience. Delivered support and enhancement work across energy & utilities clients — UAT with field teams and adoption support and service request workflows. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.

years in Oracle

—

years in total

projects

₹5 LPA

annual

Seniority: Associate · Support Analyst (AMS)
Availability: In 2 weeks
Notice period: Serving notice
Works: From home
Open to: Contract, Part time, Permanent
Location: Noida, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Advisory

A defence electronics PSU

Advisory of Oracle Fusion CX for a defence electronics PSU, covering Incentive Compensation, B2C Service, Live Experience. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

Live ExperienceIncentive CompensationB2C Service

Mar 2026 – Sep 2026 · 7 mo · Noida · Aerospace & Defence

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

GroovyRedwood UX

MODULES

Customer Data ManagementSupportedIntelligent AdvisorConfiguredLive ExperienceSupportedIncentive CompensationSupportedB2C ServiceConfigured

PILLARS

RELEASES

26.D26.C26.B26.A

INDUSTRIES

Energy & Utilities

LANGUAGES

HindiBasicEnglishProfessional

Education

Bachelors · Business Administration

NIT Trichy · 2020 · Correspondence

AvailabilityIn 2 weeks

Notice periodServing notice

Rate₹5 LPA