Riya Desai

Techno-Functional Lead | Oracle Fusion CX | Sales · Live Experience · Intelligent Advisor · Techno-Functional Lead · Techno-functional

São Paulo, BrazilSeniorBRT (UTC-3)Advisory · Contract · Part timeNot eligible

Open to working in São Paulo

Techno-Functional Lead with 8 years of hands-on Oracle Fusion CX experience, specialising in Sales, Live Experience, Intelligent Advisor. Delivered multiple full-cycle implementations across banking & financial services clients — UAT with field teams and adoption support and service request workflows. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.

years in Oracle

—

years in total

projects

USD 1,62,000 / yr

annual

Seniority: Senior · Techno-Functional Lead
Availability: Not looking
Notice period: Immediate
Works: From home
Open to: Advisory, Contract, Part time
Location: São Paulo, Brazil · BRT (UTC-3)
Work authorisation: Not eligible

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadAdvisoryLed

A state power-distribution utility

Advisory of Oracle Fusion CX for a state power-distribution utility, covering Sales, Live Experience, Intelligent Advisor. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

SalesIntelligent AdvisorLive Experience

Mar 2025 – Dec 2026 · 22 mo · São Paulo · Energy & Utilities

Techno-Functional LeadImplementation

An EPC infrastructure company · via Kestrelline Digital

Implementation of Oracle Fusion CX for an EPC infrastructure company, covering Sales, Live Experience, Intelligent Advisor. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

SalesIntelligent AdvisorLive Experience

Apr 2023 – Dec 2024 · 21 mo · São Paulo · Construction & Engineering

Techno-Functional LeadRollout

A Tier-1 private-sector bank

Rollout of Oracle Fusion CX for a Tier-1 private-sector bank, covering Sales, Live Experience, Intelligent Advisor. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

SalesIntelligent AdvisorLive Experience

May 2021 – Dec 2022 · 20 mo · São Paulo · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

GroovyRedwood UX

MODULES

SalesImplementedIntelligent AdvisorImplementedLive ExperienceLed

PILLARS

RELEASES

26.D26.C26.B26.A

INDUSTRIES

Banking & Financial Services

LANGUAGES

PortugueseProfessionalEnglishProfessional

Education

Masters · Computer Applications

VIT Vellore · 2017 · Correspondence

AvailabilityNot looking

Notice periodImmediate

RateUSD 1,62,000 / yr