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Riya Chen

Support Analyst (AMS) | Oracle Fusion HCM | Help Desk · Dynamic Skills · Journeys · Support Analyst (AMS) · Techno-functional
New Jersey, United StatesAssociateEST (UTC-5)Part time · PermanentPermanent resident
Open to working in New Jersey
Support Analyst (AMS) with 1 years of hands-on Oracle Fusion HCM experience, specialising in Help Desk, Dynamic Skills, Journeys. Delivered support and enhancement work across healthcare clients — enterprise structures and approval workflows and self-service flows for employees and managers. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.
1
years in Oracle
—
years in total
1
projects
On request
expected pay
Seniority
Associate · Support Analyst (AMS)
Availability
In 60 days
Notice period
30 days
Works
Hybrid
Open to
Part time, Permanent
Location
New Jersey, United States · EST (UTC-5)
Work authorisation
Permanent resident
Profile updated 6 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Rollout
A commercial real-estate developer
Rollout of Oracle Fusion HCM for a commercial real-estate developer, covering Help Desk, Dynamic Skills, Journeys. Key work: self-service flows for employees and managers; HR and talent requirement workshops. Worked with business users through SIT, UAT and go-live.
Dynamic SkillsHelp DeskJourneys
May 2026 – Aug 2026 · 4 mo · New Jersey · Real Estate

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Fast FormulaExcelHDLRedwood UX
MODULES
Dynamic SkillsConfiguredWorkforce Health and SafetyConfiguredHelp DeskSupportedJourneysSupported
PILLARS
HCM
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Healthcare
LANGUAGES
GujaratiProfessionalEnglishProfessional

Education

Masters · Computer Applications
Mumbai University (Distance) · 2022 · Full-time
AvailabilityIn 60 days
Notice period30 days
RateOn request