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RK

Rashmi Krishnan

Delivery Manager | Oracle Fusion CX | Marketing (Eloqua) · CPQ · Field Service · Delivery Manager · Functional
Mexico City, MexicoLeadCST (UTC-6)PermanentCitizen
Open to working in Mexico City · Remote · will relocate
Delivery Manager with 15 years of hands-on Oracle Fusion CX experience, specialising in Marketing (Eloqua), CPQ, Field Service. Delivered multiple full-cycle implementations across telecom clients — lead-to-order process design and integrations with ERP and marketing tools. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
15
years in Oracle
—
years in total
3
projects
USD 860 / day
day rate
Seniority
Lead · Delivery Manager
Availability
Available now
Notice period
Immediate
Works
From home
Open to
Permanent
Location
Mexico City, Mexico · CST (UTC-6)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerImplementationLed
An Indian steel and alloys group · via Kestrelline Digital
Implementation of Oracle Fusion CX for an Indian steel and alloys group, covering Marketing (Eloqua), CPQ, Field Service. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
CPQField ServiceMarketing (Eloqua)
Apr 2022 – Oct 2026 · 55 mo · Mexico City · Manufacturing
Delivery ManagerAdvisory
A top-10 Indian pharma company
Advisory of Oracle Fusion CX for a top-10 Indian pharma company, covering Marketing (Eloqua), CPQ, Field Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
CPQField ServiceMarketing (Eloqua)
Mar 2017 – Sep 2021 · 55 mo · Mexico City · Pharma & Life Sciences
Delivery ManagerMigration
A Big-Four advisory practice · via Aurenza Global Services
Migration of Oracle Fusion CX for a Big-Four advisory practice, covering Marketing (Eloqua), CPQ, Field Service. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
CPQField ServiceMarketing (Eloqua)
Feb 2012 – Aug 2016 · 55 mo · Mexico City · Professional Services

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OICVisual Builder Studio
MODULES
ServiceLedCPQLedField ServiceLedMarketing (Eloqua)LedB2B CommerceLed
PILLARS
CX
RELEASES
26.D26.C
INDUSTRIES
AutomotiveManufacturingTelecom
LANGUAGES
EnglishNativeSpanishNative
ALSO WORKED ON
SAP

Education

Bachelors · Accounting
Heriot-Watt University Dubai · 2008 · Full-time
AvailabilityAvailable now
Notice periodImmediate
RateUSD 860 / day