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Ramesh Wilson

Support Analyst (AMS) | Oracle Fusion CX | Sales · ASCP · Live Experience · Support Analyst (AMS) · Techno-functional
Kochi, IndiaAssociateIST (UTC+5:30)Contract · Part timeCitizen
Open to working in Kochi
Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Sales, ASCP, Live Experience. Delivered support and enhancement work across logistics clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
2
years in Oracle
—
years in total
2
projects
₹5 LPA
annual
Seniority
Associate · Support Analyst (AMS)
Availability
In 2 weeks
Notice period
Immediate
Works
Onsite
Open to
Contract, Part time
Location
Kochi, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Migration
An EPC infrastructure company · via Northwyn Analytics
Migration of Oracle Fusion CX for an EPC infrastructure company, covering Sales, ASCP, Live Experience. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
SalesEBS ASCPLive Experience
May 2026 – Aug 2026 · 4 mo · Kochi · Construction & Engineering
Support Analyst (AMS)Migration
A Big-Four advisory practice · via Tessaline Systems
Migration of Oracle Fusion CX for a Big-Four advisory practice, covering Sales, ASCP, Live Experience. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
SalesEBS ASCPLive Experience
May 2025 – Jun 2025 · 2 mo · Kochi · Professional Services

Oracle expertise

PRODUCT FAMILIES
Fusion CloudE-Business Suite
TECHNICAL STACK
GroovyRedwood UXOICVisual Builder Studio
MODULES
SalesConfiguredServiceConfiguredEBS ASCPSupportedIntelligent AdvisorSupportedLive ExperienceConfigured
PILLARS
CXSCM
RELEASES
26.D26.C26.B
INDUSTRIES
LogisticsMedia & Entertainment
LANGUAGES
EnglishProfessionalMalayalamNative
ALSO WORKED ON
SAP

Education

PG · Computer Applications
XLRI Jamshedpur · 2025 · Full-time
AvailabilityIn 2 weeks
Notice periodImmediate
Rate₹5 LPA