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Ramesh Shetty

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Techno-Functional Lead · Techno-functional
Mexico City, MexicoConsultantCST (UTC-6)Part timeCitizen
Open to working in Mexico City · Remote · will relocate
Techno-Functional Lead with 6 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered implementations and rollouts across real estate clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 60 days.
6
years in Oracle
—
years in total
3
projects
USD 1,10,000 / yr
annual
Seniority
Consultant · Techno-Functional Lead
Availability
In 60 days
Notice period
60 days
Works
Onsite
Open to
Part time
Location
Mexico City, Mexico · CST (UTC-6)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementation
A listed IT services company · via Northwyn Analytics
Implementation of Oracle Fusion CX for a listed IT services company, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Jan 2025 – Oct 2026 · 22 mo · Mexico City · IT & Technology
Techno-Functional LeadMigration
A defence electronics PSU · via Northwyn Analytics
Migration of Oracle Fusion CX for a defence electronics PSU, covering Incentive Compensation, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
May 2023 – Sep 2024 · 17 mo · Mexico City · Aerospace & Defence
Techno-Functional LeadSupport / AMS
A global auto-components manufacturer · via Northwyn Analytics
Support / AMS of Oracle Fusion CX for a global auto-components manufacturer, covering Incentive Compensation, B2C Service, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Mar 2021 – Aug 2022 · 18 mo · Mexico City · Manufacturing

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovyRedwood UXOIC
MODULES
Customer Data ManagementConfiguredLoyaltyImplementedIncentive CompensationImplementedKnowledge ManagementImplementedB2C ServiceConfigured
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Energy & UtilitiesReal Estate
LANGUAGES
EnglishProfessionalSpanishNative

Education

Doctorate · Commerce
Symbiosis International University · 2022 · Correspondence
AvailabilityIn 60 days
Notice period60 days
RateUSD 1,10,000 / yr