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Ramesh Sharma

Delivery Manager | Oracle EBS CX | Field Service · Service Contracts · Delivery Manager · Techno-functional
Mexico City, MexicoLeadCST (UTC-6)ContractCitizen
Open to working in Mexico City · Remote · will relocate
Delivery Manager with 17 years of hands-on Oracle EBS CX experience, specialising in Field Service, Service Contracts. Delivered multiple full-cycle implementations across hospitality & travel clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.
17
years in Oracle
—
years in total
3
projects
USD 1,92,000 / yr
annual
Seniority
Lead · Delivery Manager
Availability
In 2 weeks
Notice period
15 days
Works
Onsite
Open to
Contract
Location
Mexico City, Mexico · CST (UTC-6)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerImplementationLed
An Indian steel and alloys group · via Ledgerkraft Consulting
Implementation of Oracle EBS CX for an Indian steel and alloys group, covering Field Service, Service Contracts. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS Service Contracts
Apr 2022 – Oct 2026 · 55 mo · Mexico City · Manufacturing
Delivery ManagerRollout
A Tier-1 private-sector bank
Rollout of Oracle EBS CX for a Tier-1 private-sector bank, covering Field Service, Service Contracts. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS Service Contracts
May 2017 – Sep 2021 · 53 mo · Mexico City · Banking & Financial Services
Delivery ManagerSupport / AMS
An agri-commodities exporter · via Kestrelline Digital
Support / AMS of Oracle EBS CX for an agri-commodities exporter, covering Field Service, Service Contracts. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS Service Contracts
Jun 2012 – Aug 2016 · 51 mo · Mexico City · Agriculture & Food

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
Workflow BuilderOracle Forms & ReportsODI
MODULES
EBS Field ServiceLedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Hospitality & TravelRetail & CPG
LANGUAGES
EnglishNativeSpanishNative

Education

Doctorate · Commerce
Visvesvaraya Technological University · 2012 · Full-time
AvailabilityIn 2 weeks
Notice period15 days
RateUSD 1,92,000 / yr