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Ramesh Shah

Support Analyst (AMS) | Oracle Fusion CX | Sales · Incentive Compensation · B2C Service · Support Analyst (AMS) · Techno-functional
Jaipur, IndiaAssociateIST (UTC+5:30)Contract to hireCitizen
Open to working in Remote · Jaipur · will relocate
Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Sales, Incentive Compensation, B2C Service. Delivered support and enhancement work across aerospace & defence clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.
2
years in Oracle
—
years in total
2
projects
₹6 LPA
annual
Seniority
Associate · Support Analyst (AMS)
Availability
In 30 days
Notice period
30 days
Works
Onsite
Open to
Contract to hire
Location
Jaipur, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation
A government transport undertaking · via Quillfield Partners
Implementation of Oracle Fusion CX for a government transport undertaking, covering Sales, Incentive Compensation, B2C Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
SalesIncentive CompensationB2C Service
Jan 2026 – Jun 2026 · 6 mo · Jaipur · Public Sector
Support Analyst (AMS)Migration
A Gulf-based retail bank · via Valecrest Technologies
Migration of Oracle Fusion CX for a Gulf-based retail bank, covering Sales, Incentive Compensation, B2C Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
SalesIncentive CompensationB2C Service
May 2025 – Oct 2025 · 6 mo · Jaipur · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Redwood UXOICVisual Builder StudioExcel
MODULES
SalesSupportedServiceConfiguredIntelligent AdvisorSupportedLive ExperienceConfiguredIncentive CompensationConfiguredB2C ServiceSupported
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Aerospace & DefenceBanking & Financial Services
LANGUAGES
HindiConversationalEnglishProfessional

Education

PG · Computer Applications
Gujarat University · 2025 · Full-time
AvailabilityIn 30 days
Notice period30 days
Rate₹6 LPA