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RR

Ramesh Rangarajan

Support Analyst (AMS) | Oracle NetSuite CX | CRM · SuiteCommerce · Support Analyst (AMS) · Techno-functional
Gurugram, IndiaAssociateIST (UTC+5:30)Part timeCitizen
Open to working in Remote · Gurugram · London · will relocate
Support Analyst (AMS) with 2 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered support and enhancement work across manufacturing clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.
2
years in Oracle
—
years in total
2
projects
On request
expected pay
Seniority
Associate · Support Analyst (AMS)
Availability
In 60 days
Notice period
60 days
Works
From home
Open to
Part time
Location
Gurugram, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 5 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation
A broadcast and streaming network · via Orvane Consulting
Implementation of Oracle NetSuite CX for a broadcast and streaming network, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2026 – Dec 2026 · 12 mo · Gurugram · Media & Entertainment
Support Analyst (AMS)Migration
A hotel and resorts group · via Valecrest Technologies
Migration of Oracle NetSuite CX for a hotel and resorts group, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2025 – Dec 2025 · 8 mo · Gurugram · Hospitality & Travel

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
Power BIREST APIs
MODULES
NetSuite CRMConfiguredSuiteCommerceSupported
PILLARS
CX
INDUSTRIES
ManufacturingProfessional Services
LANGUAGES
HindiConversationalEnglishProfessional

Education

PG · Computer Applications
Osmania University · 2023 · Full-time
AvailabilityIn 60 days
Notice period60 days
RateOn request