Ramesh Pillai

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional

Gurugram, IndiaConsultantIST (UTC+5:30)ContractCitizen

Open to working in Remote · Gurugram · will relocate

Techno-Functional Lead with 4 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered implementations and rollouts across construction & engineering clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Consultant · Techno-Functional Lead
Availability: In 2 weeks
Notice period: 15 days
Works: From home
Open to: Contract
Location: Gurugram, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementation

A 400-store retail chain · via Tessaline Systems

Implementation of Oracle NetSuite CX for a 400-store retail chain, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Jan 2025 – Jun 2026 · 18 mo · Gurugram · Retail & CPG

Techno-Functional LeadMigration

A listed IT services company · via Valecrest Technologies

Migration of Oracle NetSuite CX for a listed IT services company, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2023 – Aug 2024 · 16 mo · Gurugram · IT & Technology

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

ExcelSuiteScript

MODULES

NetSuite CRMConfiguredSuiteCommerceImplemented

PILLARS

INDUSTRIES

Construction & EngineeringNon-profit

LANGUAGES

HindiConversationalEnglishProfessional

Credentials

1Z0-1054Pending review

Education

PG · Computer Applications

Bangalore University · 2020 · Full-time

AvailabilityIn 2 weeks

Notice period15 days

RateOn request