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Ramesh Patel

Support Analyst (AMS) | Oracle Fusion CX | Supply Chain Management · Sales · Incentive Compensation · Support Analyst (AMS) · Techno-functional
Riyadh, Saudi ArabiaAssociateAST (UTC+3)Contract · Part time · PermanentWork permit held
Open to working in Riyadh
Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Supply Chain Management, Sales, Incentive Compensation. Delivered support and enhancement work across construction & engineering clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.
2
years in Oracle
—
years in total
2
projects
USD 83,000 / yr
annual
Seniority
Associate · Support Analyst (AMS)
Availability
In 2 weeks
Notice period
Serving notice
Works
Onsite
Open to
Contract, Part time, Permanent
Location
Riyadh, Saudi Arabia · AST (UTC+3)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Support / AMS
A pan-India telecom operator · via Tessaline Systems
Support / AMS of Oracle Fusion CX for a pan-India telecom operator, covering Supply Chain Management, Sales, Incentive Compensation. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
SalesJDE Supply Chain ManagementIncentive Compensation
Mar 2026 – Jul 2026 · 5 mo · Riyadh · Telecom
Support Analyst (AMS)Migration
A commercial real-estate developer · via Valecrest Technologies
Migration of Oracle Fusion CX for a commercial real-estate developer, covering Supply Chain Management, Sales, Incentive Compensation. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
SalesJDE Supply Chain ManagementIncentive Compensation
May 2025 – Nov 2025 · 7 mo · Riyadh · Real Estate

Oracle expertise

PRODUCT FAMILIES
Fusion CloudJD Edwards
TECHNICAL STACK
ExcelOTBIREST APIsGroovy
MODULES
SalesSupportedServiceConfiguredCPQSupportedJDE Supply Chain ManagementConfiguredIntelligent AdvisorSupportedLive ExperienceConfiguredIncentive CompensationConfigured
PILLARS
CXSCM
RELEASES
26.D26.C26.B
INDUSTRIES
Construction & EngineeringNon-profit
LANGUAGES
EnglishProfessionalArabicNative

Credentials

1Z0-1054Pending review

Education

PG · Computer Applications
NMIMS · 2022 · Correspondence
AvailabilityIn 2 weeks
Notice periodServing notice
RateUSD 83,000 / yr