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Ramesh Narayanan

Techno-Functional Lead | Oracle EBS CX | Field Service · TeleSales · Service Contracts · Techno-Functional Lead · Techno-functional
Ahmedabad, IndiaConsultantIST (UTC+5:30)Contract · Part time · PermanentCitizen
Open to working in Ahmedabad
Techno-Functional Lead with 4 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Service Contracts. Delivered implementations and rollouts across telecom clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.
4
years in Oracle
—
years in total
2
projects
₹10 LPA
annual
Seniority
Consultant · Techno-Functional Lead
Availability
In 2 weeks
Notice period
Serving notice
Works
Onsite
Open to
Contract, Part time, Permanent
Location
Ahmedabad, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMS
A Tier-1 private-sector bank · via Kestrelline Digital
Support / AMS of Oracle EBS CX for a Tier-1 private-sector bank, covering Field Service, TeleSales, Service Contracts. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Jun 2025 – Jun 2026 · 13 mo · Ahmedabad · Banking & Financial Services
Techno-Functional LeadRollout
An EPC infrastructure company
Rollout of Oracle EBS CX for an EPC infrastructure company, covering Field Service, TeleSales, Service Contracts. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
May 2023 – Nov 2024 · 19 mo · Ahmedabad · Construction & Engineering

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
Workflow BuilderOracle Forms & ReportsODI
MODULES
EBS Field ServiceConfiguredEBS TeleSalesImplementedEBS Service ContractsConfigured
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
AutomotiveTelecom
LANGUAGES
GujaratiConversationalEnglishNative
ALSO WORKED ON
Sage

Education

Doctorate · Computer Applications
University of London · 2026 · Full-time
AvailabilityIn 2 weeks
Notice periodServing notice
Rate₹10 LPA