Ramesh Mishra

Support Analyst (AMS) | Oracle NetSuite CX | CRM · SuiteCommerce · Support Analyst (AMS) · Techno-functional

Paris, FranceAssociateCET (UTC+1)Contract to hire · Part time · PermanentWork permit held

Open to working in Paris

Support Analyst (AMS) with 2 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered support and enhancement work across aerospace & defence clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Associate · Support Analyst (AMS)
Availability: In 60 days
Notice period: Serving notice
Works: From home
Open to: Contract to hire, Part time, Permanent
Location: Paris, France · CET (UTC+1)
Work authorisation: Work permit held

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Support / AMS

A global auto-components manufacturer · via Quillfield Partners

Support / AMS of Oracle NetSuite CX for a global auto-components manufacturer, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Mar 2026 – Jun 2026 · 4 mo · Paris · Manufacturing

Support Analyst (AMS)Migration

A 400-store retail chain · via Tessaline Systems

Migration of Oracle NetSuite CX for a 400-store retail chain, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2025 – Jul 2025 · 3 mo · Paris · Retail & CPG

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

ExcelSuiteScript

MODULES

NetSuite CRMConfiguredSuiteCommerceSupported

PILLARS

INDUSTRIES

Aerospace & DefenceBanking & Financial Services

LANGUAGES

FrenchConversationalEnglishProfessional

ALSO WORKED ON

Infor

Credentials

1Z0-1054Pending review

Education

PG · Computer Applications

Manipal Academy of Higher Education · 2021 · Full-time

AvailabilityIn 60 days

Notice periodServing notice

RateOn request