Ramesh Krishnan

Techno-Functional Lead | Oracle EBS CX | Field Service · TeleSales · Service Contracts · Techno-Functional Lead · Techno-functional

Riyadh, Saudi ArabiaConsultantAST (UTC+3)Contract · Part time · PermanentWork permit held

Open to working in Riyadh

Techno-Functional Lead with 6 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Service Contracts. Delivered implementations and rollouts across aerospace & defence clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.

years in Oracle

—

years in total

projects

USD 1,23,000 / yr

annual

Seniority: Consultant · Techno-Functional Lead
Availability: In 2 weeks
Notice period: Serving notice
Works: Onsite
Open to: Contract, Part time, Permanent
Location: Riyadh, Saudi Arabia · AST (UTC+3)
Work authorisation: Work permit held

Profile updated 11 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMS

A private university group · via Kestrelline Digital

Support / AMS of Oracle EBS CX for a private university group, covering Field Service, TeleSales, Service Contracts. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

Jun 2025 – Jun 2026 · 13 mo · Riyadh · Higher Education

Techno-Functional LeadRollout

A top-10 Indian pharma company

Rollout of Oracle EBS CX for a top-10 Indian pharma company, covering Field Service, TeleSales, Service Contracts. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

May 2023 – Aug 2024 · 16 mo · Riyadh · Pharma & Life Sciences

Techno-Functional LeadImplementation

A Gulf-based retail bank · via Kestrelline Digital

Implementation of Oracle EBS CX for a Gulf-based retail bank, covering Field Service, TeleSales, Service Contracts. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

Apr 2021 – Oct 2022 · 19 mo · Riyadh · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

ODIBI PublisherOAF

MODULES

EBS Field ServiceConfiguredEBS TeleSalesImplementedEBS Service ContractsConfigured

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

Aerospace & DefenceBanking & Financial Services

LANGUAGES

EnglishNativeArabicNative

Education

PG · Computer Applications

Anna University · 2020 · Full-time

AvailabilityIn 2 weeks

Notice periodServing notice

RateUSD 1,23,000 / yr