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RG

Ramesh Garcia

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Customer Data Management · Techno-Functional Lead · Techno-functional
Johannesburg, South AfricaConsultantSAST (UTC+2)Advisory · Contract to hireCitizen
Open to working in Pune · Johannesburg
Techno-Functional Lead with 6 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Customer Data Management. Delivered implementations and rollouts across it & technology clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.
6
years in Oracle
—
years in total
3
projects
USD 1,30,000 / yr
annual
Seniority
Consultant · Techno-Functional Lead
Availability
In 30 days
Notice period
15 days
Works
Onsite
Open to
Advisory, Contract to hire
Location
Johannesburg, South Africa · SAST (UTC+2)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigration
A two-wheeler manufacturer · via Orvane Consulting
Migration of Oracle Fusion CX for a two-wheeler manufacturer, covering Incentive Compensation, B2C Service, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementIncentive CompensationB2C Service
May 2025 – Dec 2026 · 20 mo · Johannesburg · Automotive
Techno-Functional LeadMigration
A national FMCG company · via Quillfield Partners
Migration of Oracle Fusion CX for a national FMCG company, covering Incentive Compensation, B2C Service, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementIncentive CompensationB2C Service
May 2023 – Dec 2024 · 20 mo · Johannesburg · Retail & CPG
Techno-Functional LeadMigration
An EPC infrastructure company · via Tessaline Systems
Migration of Oracle Fusion CX for an EPC infrastructure company, covering Incentive Compensation, B2C Service, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementIncentive CompensationB2C Service
May 2021 – Dec 2022 · 20 mo · Johannesburg · Construction & Engineering

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovyRedwood UXOIC
MODULES
Customer Data ManagementConfiguredIncentive CompensationConfiguredB2C ServiceImplemented
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Agriculture & FoodIT & Technology
LANGUAGES
HindiNativeEnglishProfessional

Education

Doctorate · Computer Applications
University of London · 2022 · Correspondence
AvailabilityIn 30 days
Notice period15 days
RateUSD 1,30,000 / yr