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RG

Ramesh Gandhi

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional
Dallas, United StatesSeniorCST (UTC-6)AdvisoryWork permit held
Open to working in Dallas · Remote · will relocate
Techno-Functional Lead with 10 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across telecom clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.
10
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Senior · Techno-Functional Lead
Availability
Not looking
Notice period
30 days
Works
From home
Open to
Advisory
Location
Dallas, United States · CST (UTC-6)
Work authorisation
Work permit held
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed
A state power-distribution utility · via Quillfield Partners
Implementation of Oracle NetSuite CX for a state power-distribution utility, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2024 – Jul 2026 · 31 mo · Dallas · Energy & Utilities
Techno-Functional LeadMigration
An Indian steel and alloys group · via Orvane Consulting
Migration of Oracle NetSuite CX for an Indian steel and alloys group, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2021 – Oct 2023 · 30 mo · Dallas · Manufacturing
Techno-Functional LeadSupport / AMS
An international development NGO · via Valecrest Technologies
Support / AMS of Oracle NetSuite CX for an international development NGO, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2018 – Jun 2020 · 28 mo · Dallas · Non-profit

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
SuiteScriptPower BI
MODULES
NetSuite CRMLedSuiteCommerceImplemented
PILLARS
CX
INDUSTRIES
AutomotiveTelecom
LANGUAGES
EnglishProfessionalTeluguNative

Credentials

1Z0-1054Pending review

Education

Doctorate · Computer Applications
IIM Bangalore · 2018 · Full-time
AvailabilityNot looking
Notice period30 days
RateOn request