Ramesh Chaudhary

Support Analyst (AMS) | Oracle Fusion CX | Live Experience · Intelligent Advisor · Support Analyst (AMS) · Techno-functional

Johannesburg, South AfricaAssociateSAST (UTC+2)Advisory · Contract to hireCitizen

Open to working in Johannesburg

Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Live Experience, Intelligent Advisor. Delivered support and enhancement work across logistics clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.

years in Oracle

—

years in total

projects

USD 83,000 / yr

annual

Seniority: Associate · Support Analyst (AMS)
Availability: In 30 days
Notice period: 15 days
Works: Onsite
Open to: Advisory, Contract to hire
Location: Johannesburg, South Africa · SAST (UTC+2)
Work authorisation: Citizen

Profile updated 2 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Migration

A broadcast and streaming network · via Brightmoor Advisory

Migration of Oracle Fusion CX for a broadcast and streaming network, covering Live Experience, Intelligent Advisor. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

Intelligent AdvisorLive Experience

Feb 2026 – Oct 2026 · 9 mo · Johannesburg · Media & Entertainment

Support Analyst (AMS)Rollout

A hotel and resorts group

Rollout of Oracle Fusion CX for a hotel and resorts group, covering Live Experience, Intelligent Advisor. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Intelligent AdvisorLive Experience

May 2025 – Jun 2025 · 2 mo · Johannesburg · Hospitality & Travel

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OICVisual Builder StudioExcel

MODULES

Intelligent AdvisorConfiguredLive ExperienceSupported

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

LogisticsMedia & Entertainment

LANGUAGES

HindiNativeEnglishNative

Education

PG · Commerce

VIT Vellore · 2021 · Full-time

AvailabilityIn 30 days

Notice period15 days

RateUSD 83,000 / yr