Ramesh Bose

Support Analyst (AMS) | Oracle NetSuite CX | CRM · SuiteCommerce · Support Analyst (AMS) · Techno-functional

Ahmedabad, IndiaConsultantIST (UTC+5:30)Advisory · Contract · Contract to hireCitizen

Open to working in Ahmedabad · Pune

Support Analyst (AMS) with 4 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered implementations and rollouts across manufacturing clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Consultant · Support Analyst (AMS)
Availability: In 30 days
Notice period: Serving notice
Works: From home
Open to: Advisory, Contract, Contract to hire
Location: Ahmedabad, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Support / AMS

A global auto-components manufacturer · via Orvane Consulting

Support / AMS of Oracle NetSuite CX for a global auto-components manufacturer, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Mar 2025 – Nov 2026 · 21 mo · Ahmedabad · Manufacturing

Support Analyst (AMS)Migration

A 400-store retail chain · via Quillfield Partners

Migration of Oracle NetSuite CX for a 400-store retail chain, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2023 – Dec 2024 · 20 mo · Ahmedabad · Retail & CPG

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

ExcelSuiteScript

MODULES

NetSuite CRMImplementedSuiteCommerceConfigured

PILLARS

INDUSTRIES

ManufacturingProfessional Services

LANGUAGES

GujaratiConversationalEnglishProfessional

ALSO WORKED ON

Microsoft Dynamics

Education

PG · Information Technology

XLRI Jamshedpur · 2020 · Full-time

AvailabilityIn 30 days

Notice periodServing notice

RateOn request