Ramesh Bansal

Support Analyst (AMS) | Oracle NetSuite CX | CRM · SuiteCommerce · Support Analyst (AMS) · Techno-functional

Riyadh, Saudi ArabiaConsultantAST (UTC+3)Advisory · Contract · Contract to hireWork permit held

Open to working in Riyadh · Pune

Support Analyst (AMS) with 6 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered implementations and rollouts across it & technology clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Consultant · Support Analyst (AMS)
Availability: In 30 days
Notice period: Serving notice
Works: From home
Open to: Advisory, Contract, Contract to hire
Location: Riyadh, Saudi Arabia · AST (UTC+3)
Work authorisation: Work permit held

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Support / AMS

A listed IT services company · via Orvane Consulting

Support / AMS of Oracle NetSuite CX for a listed IT services company, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Mar 2025 – Nov 2026 · 21 mo · Riyadh · IT & Technology

Support Analyst (AMS)Migration

A defence electronics PSU · via Quillfield Partners

Migration of Oracle NetSuite CX for a defence electronics PSU, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2023 – Sep 2024 · 17 mo · Riyadh · Aerospace & Defence

Support Analyst (AMS)Implementation

A global auto-components manufacturer · via Tessaline Systems

Implementation of Oracle NetSuite CX for a global auto-components manufacturer, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Jan 2021 – Jul 2022 · 19 mo · Riyadh · Manufacturing

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

ExcelSuiteScript

MODULES

NetSuite CRMImplementedSuiteCommerceConfigured

PILLARS

INDUSTRIES

Agriculture & FoodIT & Technology

LANGUAGES

EnglishProfessionalArabicNative

Education

Doctorate · Information Technology

Mumbai University (Distance) · 2022 · Full-time

AvailabilityIn 30 days

Notice periodServing notice

RateOn request