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Rakesh Srivastava

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Techno-Functional Lead · Techno-functional
Milan, ItalyConsultantCET (UTC+1)Contract to hireWork permit held
Open to working in Milan · Remote · will relocate
Techno-Functional Lead with 7 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered implementations and rollouts across higher education clients — integrations with ERP and marketing tools and lead-to-order process design. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.
7
years in Oracle
—
years in total
3
projects
EUR 97,000 / yr
annual
Seniority
Consultant · Techno-Functional Lead
Availability
In 30 days
Notice period
30 days
Works
From home
Open to
Contract to hire
Location
Milan, Italy · CET (UTC+1)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadUpgradeLed
A defence electronics PSU
Upgrade of Oracle Fusion CX for a defence electronics PSU, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Jan 2025 – Dec 2026 · 24 mo · Milan · Aerospace & Defence
Techno-Functional LeadImplementation
A top-10 Indian pharma company · via Brightmoor Advisory
Implementation of Oracle Fusion CX for a top-10 Indian pharma company, covering Incentive Compensation, B2C Service, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Apr 2023 – Sep 2024 · 18 mo · Milan · Pharma & Life Sciences
Techno-Functional LeadUpgrade
A two-wheeler manufacturer
Upgrade of Oracle Fusion CX for a two-wheeler manufacturer, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Jan 2021 – Jun 2022 · 18 mo · Milan · Automotive

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBIREST APIs
MODULES
Customer Data ManagementImplementedIntelligent AdvisorLedLoyaltyImplementedIncentive CompensationImplementedB2C ServiceLed
PILLARS
CX
RELEASES
26.D
INDUSTRIES
Higher Education
LANGUAGES
ItalianBasicEnglishProfessional

Education

Bachelors · Computer Applications
IIT Bombay · 2017 · Full-time
AvailabilityIn 30 days
Notice period30 days
RateEUR 97,000 / yr