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RP

Rakesh Pillai

Support Analyst (AMS) | Oracle Fusion HCM | Help Desk · Journeys · Workforce Health and Safety · Support Analyst (AMS) · Techno-functional
New Jersey, United StatesAssociateEST (UTC-5)Part time · PermanentPermanent resident
Open to working in New Jersey
Support Analyst (AMS) with 1 years of hands-on Oracle Fusion HCM experience, specialising in Help Desk, Journeys, Workforce Health and Safety. Delivered support and enhancement work across higher education clients — enterprise structures and approval workflows and self-service flows for employees and managers. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.
1
years in Oracle
—
years in total
1
projects
USD 74,000 / yr
annual
Seniority
Associate · Support Analyst (AMS)
Availability
In 60 days
Notice period
30 days
Works
Onsite
Open to
Part time, Permanent
Location
New Jersey, United States · EST (UTC-5)
Work authorisation
Permanent resident
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Rollout
A defence electronics PSU
Rollout of Oracle Fusion HCM for a defence electronics PSU, covering Help Desk, Journeys, Workforce Health and Safety. Key work: enterprise structures and approval workflows; HDL conversions of workers and assignments. Worked with business users through SIT, UAT and go-live.
Workforce Health and SafetyHelp DeskJourneys
Feb 2026 – Oct 2026 · 9 mo · New Jersey · Aerospace & Defence

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
HCM ExtractsOICBI Publisher
MODULES
Workforce Health and SafetyConfiguredHelp DeskConfiguredJourneysSupported
PILLARS
HCM
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Higher Education
LANGUAGES
GujaratiProfessionalEnglishNative

Education

Bachelors · Commerce
ICAI (Chartered Accountancy) · 2024 · Full-time
AvailabilityIn 60 days
Notice period30 days
RateUSD 74,000 / yr