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RJ

Rakesh Jain

Techno-Functional Lead | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Loyalty · Techno-Functional Lead · Techno-functional
Milan, ItalyConsultantCET (UTC+1)PermanentWork permit held
Open to working in Milan · Remote · will relocate
Techno-Functional Lead with 7 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Loyalty. Delivered implementations and rollouts across retail & cpg clients — integrations with ERP and marketing tools and lead-to-order process design. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.
7
years in Oracle
—
years in total
3
projects
EUR 1,02,000 / yr
annual
Seniority
Consultant · Techno-Functional Lead
Availability
Available now
Notice period
15 days
Works
From home
Open to
Permanent
Location
Milan, Italy · CET (UTC+1)
Work authorisation
Work permit held
Profile updated 4 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadUpgradeLed
A top-10 Indian pharma company
Upgrade of Oracle Fusion CX for a top-10 Indian pharma company, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Jan 2025 – Jun 2026 · 18 mo · Milan · Pharma & Life Sciences
Techno-Functional LeadImplementation
A global auto-components manufacturer · via Brightmoor Advisory
Implementation of Oracle Fusion CX for a global auto-components manufacturer, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Apr 2023 – Dec 2024 · 21 mo · Milan · Manufacturing
Techno-Functional LeadUpgrade
A commercial real-estate developer
Upgrade of Oracle Fusion CX for a commercial real-estate developer, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Jan 2021 – Nov 2022 · 23 mo · Milan · Real Estate

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
GroovyRedwood UX
MODULES
Customer Data ManagementImplementedSubscription ManagementLedPartner Relationship ManagementImplementedLoyaltyLedKnowledge ManagementLed
PILLARS
CX
RELEASES
26.D
INDUSTRIES
Retail & CPG
LANGUAGES
ItalianBasicEnglishProfessional

Education

Bachelors · Computer Applications
Heriot-Watt University Dubai · 2016 · Correspondence
AvailabilityAvailable now
Notice period15 days
RateEUR 1,02,000 / yr