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RD

Rakesh Deshpande

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Customer Data Management · Techno-Functional Lead · Techno-functional
Singapore, SingaporeConsultantSGT (UTC+8)Advisory · Contract · Contract to hireWork permit held
Open to working in Singapore · Pune
Techno-Functional Lead with 7 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Customer Data Management. Delivered implementations and rollouts across energy & utilities clients — UAT with field teams and adoption support and service request workflows. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.
7
years in Oracle
—
years in total
3
projects
SGD 1,58,000 / yr
annual
Seniority
Consultant · Techno-Functional Lead
Availability
In 30 days
Notice period
Serving notice
Works
From home
Open to
Advisory, Contract, Contract to hire
Location
Singapore, Singapore · SGT (UTC+8)
Work authorisation
Work permit held
Profile updated 2 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadAdvisoryLed
An Indian steel and alloys group
Advisory of Oracle Fusion CX for an Indian steel and alloys group, covering Incentive Compensation, B2C Service, Customer Data Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementIncentive CompensationB2C Service
Mar 2025 – Jun 2026 · 16 mo · Singapore · Manufacturing
Techno-Functional LeadImplementation
A hotel and resorts group · via Kestrelline Digital
Implementation of Oracle Fusion CX for a hotel and resorts group, covering Incentive Compensation, B2C Service, Customer Data Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementIncentive CompensationB2C Service
Apr 2023 – Nov 2024 · 20 mo · Singapore · Hospitality & Travel
Techno-Functional LeadRollout
A pan-India telecom operator
Rollout of Oracle Fusion CX for a pan-India telecom operator, covering Incentive Compensation, B2C Service, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementIncentive CompensationB2C Service
May 2021 – Sep 2022 · 17 mo · Singapore · Telecom

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Redwood UXOIC
MODULES
Customer Data ManagementImplementedIncentive CompensationImplementedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Energy & Utilities
LANGUAGES
TamilBasicMandarinNativeEnglishProfessionalspeak/read

Education

Bachelors · Computer Applications
Osmania University · 2015 · Full-time
AvailabilityIn 30 days
Notice periodServing notice
RateSGD 1,58,000 / yr