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Rakesh Chatterjee

Support Analyst (AMS) | Oracle Fusion CX | Incentive Compensation · B2C Service · Intelligent Advisor · Support Analyst (AMS) · Techno-functional
New Jersey, United StatesAssociateEST (UTC-5)Contract · Part timePermanent resident
Open to working in New Jersey
Support Analyst (AMS) with 1 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Intelligent Advisor. Delivered support and enhancement work across healthcare clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
1
years in Oracle
—
years in total
1
projects
USD 88,000 / yr
annual
Seniority
Associate · Support Analyst (AMS)
Availability
In 2 weeks
Notice period
Immediate
Works
From home
Open to
Contract, Part time
Location
New Jersey, United States · EST (UTC-5)
Work authorisation
Permanent resident
Profile updated 5 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Rollout
A private university group
Rollout of Oracle Fusion CX for a private university group, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
May 2026 – Jul 2026 · 3 mo · New Jersey · Higher Education

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OICVisual Builder Studio
MODULES
Intelligent AdvisorConfiguredIncentive CompensationConfiguredB2C ServiceSupported
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Healthcare
LANGUAGES
GujaratiProfessionalEnglishProfessional

Credentials

1Z0-1054Not verified

Education

Masters · Computer Applications
Jawaharlal Nehru Technological University · 2025 · Full-time
AvailabilityIn 2 weeks
Notice periodImmediate
RateUSD 88,000 / yr