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Rajesh Shukla

Functional Consultant | Oracle Fusion CX | B2C Service · Customer Data Management · Functional Consultant · Functional
Kuala Lumpur, MalaysiaConsultantMYT (UTC+8)PermanentWork permit held
Open to working in Bengaluru · Remote · Kuala Lumpur · will relocate
Functional Consultant with 4 years of hands-on Oracle Fusion CX experience, specialising in B2C Service, Customer Data Management. Delivered implementations and rollouts across it & technology clients — lead-to-order process design and integrations with ERP and marketing tools. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
4
years in Oracle
—
years in total
2
projects
USD 590 / day
day rate
Seniority
Consultant · Functional Consultant
Availability
Available now
Notice period
Immediate
Works
From home
Open to
Permanent
Location
Kuala Lumpur, Malaysia · MYT (UTC+8)
Work authorisation
Work permit held
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantImplementation
A third-party logistics provider · via Aurenza Global Services
Implementation of Oracle Fusion CX for a third-party logistics provider, covering B2C Service, Customer Data Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementB2C Service
Apr 2025 – Dec 2026 · 21 mo · Kuala Lumpur · Logistics
Functional ConsultantAdvisory
An international development NGO
Advisory of Oracle Fusion CX for an international development NGO, covering B2C Service, Customer Data Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementB2C Service
Mar 2023 – Jun 2024 · 16 mo · Kuala Lumpur · Non-profit

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OICVisual Builder Studio
MODULES
Customer Data ManagementImplementedB2C ServiceConfigured
PILLARS
CX
RELEASES
26.D26.C
INDUSTRIES
Agriculture & FoodIT & TechnologyPublic Sector
LANGUAGES
TamilConversationalEnglishNative
ALSO WORKED ON
Salesforce

Credentials

1Z0-1054Pending review

Education

Bachelors · Commerce
Christ University · 2021 · Full-time
AvailabilityAvailable now
Notice periodImmediate
RateUSD 590 / day