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Rajesh Chen

Functional Consultant | Oracle Fusion CX | Subscription Management · Partner Relationship Management · B2C Service · Functional Consultant · Functional
Chennai, IndiaSeniorIST (UTC+5:30)Advisory · Contract to hireCitizen
Open to working in Chennai
Functional Consultant with 11 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, B2C Service. Delivered multiple full-cycle implementations across aerospace & defence clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
11
years in Oracle
—
years in total
3
projects
₹14 LPA
annual
Seniority
Senior · Functional Consultant
Availability
In 30 days
Notice period
15 days
Works
From home
Open to
Advisory, Contract to hire
Location
Chennai, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 7 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantMigrationLed
An EPC infrastructure company · via Kestrelline Digital
Migration of Oracle Fusion CX for an EPC infrastructure company, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2C Service
Feb 2024 – Aug 2026 · 31 mo · Chennai · Construction & Engineering
Functional ConsultantAdvisory
An agri-commodities exporter
Advisory of Oracle Fusion CX for an agri-commodities exporter, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2C Service
Mar 2021 – Nov 2023 · 33 mo · Chennai · Agriculture & Food
Functional ConsultantImplementation
A global auto-components manufacturer · via Sarvat ERP Solutions
Implementation of Oracle Fusion CX for a global auto-components manufacturer, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2C Service
Apr 2018 – Jul 2020 · 28 mo · Chennai · Manufacturing

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBIREST APIs
MODULES
Customer Data ManagementImplementedSubscription ManagementImplementedPartner Relationship ManagementLedLoyaltyLedKnowledge ManagementLedB2C ServiceImplemented
PILLARS
CX
RELEASES
26.D26.C
INDUSTRIES
Aerospace & DefenceBanking & Financial ServicesIT & Technology
LANGUAGES
TamilNativeEnglishNative

Education

PPG · Supply Chain Management
SRM Institute of Science and Technology · 2016 · Full-time
AvailabilityIn 30 days
Notice period15 days
Rate₹14 LPA