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Rahul Wilson

Functional Consultant | Oracle EBS CX | Field Service · TeleSales · TeleService · Functional Consultant · Functional
New Jersey, United StatesSeniorEST (UTC-5)Advisory · Contract to hirePermanent resident
Open to working in New Jersey
Functional Consultant with 8 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across non-profit clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
8
years in Oracle
—
years in total
3
projects
USD 1,34,000 / yr
annual
Seniority
Senior · Functional Consultant
Availability
In 30 days
Notice period
15 days
Works
Hybrid
Open to
Advisory, Contract to hire
Location
New Jersey, United States · EST (UTC-5)
Work authorisation
Permanent resident
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantRolloutLed
A private university group
Rollout of Oracle EBS CX for a private university group, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2025 – Jun 2026 · 17 mo · New Jersey · Higher Education
Functional ConsultantRollout
A private university group
Rollout of Oracle EBS CX for a private university group, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2023 – Dec 2024 · 23 mo · New Jersey · Higher Education
Functional ConsultantRollout
A private university group
Rollout of Oracle EBS CX for a private university group, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2021 – Nov 2022 · 22 mo · New Jersey · Higher Education

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
BI PublisherOAF
MODULES
EBS TeleServiceImplementedEBS Field ServiceImplementedEBS TeleSalesLedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Non-profitTelecom
LANGUAGES
GujaratiBasicEnglishNative

Education

Diploma · Commerce
IIM Ahmedabad · 2013 · Full-time
AvailabilityIn 30 days
Notice period15 days
RateUSD 1,34,000 / yr