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Rahul Sinha

Solution Architect | Oracle EBS CX | Field Service · TeleSales · TeleService · Solution Architect · Functional
New Jersey, United StatesLeadEST (UTC-5)Contract to hire · PermanentPermanent resident
Open to working in New Jersey
Solution Architect with 12 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across healthcare clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
12
years in Oracle
—
years in total
3
projects
USD 1,76,000 / yr
annual
Seniority
Lead · Solution Architect
Availability
Available now
Notice period
15 days
Works
Hybrid
Open to
Contract to hire, Permanent
Location
New Jersey, United States · EST (UTC-5)
Work authorisation
Permanent resident
Profile updated 5 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectRolloutLed
A commercial real-estate developer
Rollout of Oracle EBS CX for a commercial real-estate developer, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2023 – Jul 2026 · 42 mo · New Jersey · Real Estate
Solution ArchitectRollout
A state power-distribution utility
Rollout of Oracle EBS CX for a state power-distribution utility, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2019 – Aug 2022 · 43 mo · New Jersey · Energy & Utilities
Solution ArchitectRollout
A two-wheeler manufacturer
Rollout of Oracle EBS CX for a two-wheeler manufacturer, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2015 – Sep 2018 · 44 mo · New Jersey · Automotive

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
SOA SuiteWorkflow Builder
MODULES
EBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
HealthcareReal Estate
LANGUAGES
GujaratiBasicEnglishNative

Education

Diploma · Human Resources
Mumbai University (Distance) · 2008 · Part-time
AvailabilityAvailable now
Notice period15 days
RateUSD 1,76,000 / yr