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Rahul Shetty

Solution Architect | Oracle EBS CX | Field Service · TeleSales · TeleService · Solution Architect · Functional
Tokyo, JapanLeadJST (UTC+9)Contract to hire · PermanentWork permit held
Open to working in Tokyo
Solution Architect with 14 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across retail & cpg clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
14
years in Oracle
—
years in total
3
projects
USD 1,76,000 / yr
annual
Seniority
Lead · Solution Architect
Availability
Available now
Notice period
15 days
Works
Hybrid
Open to
Contract to hire, Permanent
Location
Tokyo, Japan · JST (UTC+9)
Work authorisation
Work permit held
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectRolloutLed
A Big-Four advisory practice
Rollout of Oracle EBS CX for a Big-Four advisory practice, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2023 – Jul 2026 · 42 mo · Tokyo · Professional Services
Solution ArchitectRollout
A commercial real-estate developer
Rollout of Oracle EBS CX for a commercial real-estate developer, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2019 – Dec 2022 · 47 mo · Tokyo · Real Estate
Solution ArchitectRollout
A third-party logistics provider
Rollout of Oracle EBS CX for a third-party logistics provider, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2015 – Oct 2018 · 45 mo · Tokyo · Logistics

Oracle expertise

PRODUCT FAMILIES
E-Business SuiteNetSuite
TECHNICAL STACK
Oracle Forms & ReportsODI
MODULES
NetSuite Fixed AssetsLedEBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed
PILLARS
CXERP
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
LogisticsRetail & CPG
LANGUAGES
EnglishNativeJapaneseNative

Education

Bachelors · Human Resources
University of Mumbai · 2009 · Part-time
AvailabilityAvailable now
Notice period15 days
RateUSD 1,76,000 / yr