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Rahul Mathew

Project Manager | Oracle EBS CX | Process Automation (PCS) · Field Service · TeleSales · Project Manager · Functional
Doha, QatarConsultantAST (UTC+3)PermanentWork permit held
Open to working in Remote · Doha · will relocate
Project Manager with 7 years of hands-on Oracle EBS CX experience, specialising in Process Automation (PCS), Field Service, TeleSales. Delivered implementations and rollouts across banking & financial services clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
7
years in Oracle
—
years in total
3
projects
USD 1,48,000 / yr
annual
Seniority
Consultant · Project Manager
Availability
Available now
Notice period
15 days
Works
Hybrid
Open to
Permanent
Location
Doha, Qatar · AST (UTC+3)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Project ManagerUpgradeLed
A hotel and resorts group
Upgrade of Oracle EBS CX for a hotel and resorts group, covering Process Automation (PCS), Field Service, TeleSales. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Process Automation (PCS)EBS Field ServiceEBS TeleSales
Apr 2025 – Oct 2026 · 19 mo · Doha · Hospitality & Travel
Project ManagerRollout
A national FMCG company
Rollout of Oracle EBS CX for a national FMCG company, covering Process Automation (PCS), Field Service, TeleSales. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Process Automation (PCS)EBS Field ServiceEBS TeleSales
Feb 2023 – Nov 2024 · 22 mo · Doha · Retail & CPG
Project ManagerAdvisory
A multi-specialty hospital chain
Advisory of Oracle EBS CX for a multi-specialty hospital chain, covering Process Automation (PCS), Field Service, TeleSales. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
Process Automation (PCS)EBS Field ServiceEBS TeleSales
Jun 2021 – Dec 2022 · 19 mo · Doha · Healthcare

Oracle expertise

PRODUCT FAMILIES
E-Business SuiteOIC / OAC / APEX
TECHNICAL STACK
BI PublisherOAF
MODULES
Process Automation (PCS)ImplementedEBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesImplementedEBS Service ContractsImplemented
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Banking & Financial ServicesIT & Technology
LANGUAGES
HindiBasicEnglishNativeArabicProfessionalspeak/read

Education

Diploma · Accounting
University of Pune · 2014 · Full-time
AvailabilityAvailable now
Notice period15 days
RateUSD 1,48,000 / yr