Project ManagerUpgradeLed
A hotel and resorts group
Upgrade of Oracle EBS CX for a hotel and resorts group, covering Process Automation (PCS), Field Service, TeleSales. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Process Automation (PCS)EBS Field ServiceEBS TeleSales