Rahul Goyal

Solution Architect | Oracle EBS CX | Field Service · TeleSales · TeleService · Solution Architect · Functional

Tokyo, JapanLeadJST (UTC+9)Part time · PermanentWork permit held

Open to working in Tokyo

Solution Architect with 14 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across automotive clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 30 days.

years in Oracle

—

years in total

projects

USD 1,86,000 / yr

annual

Seniority: Lead · Solution Architect
Availability: In 60 days
Notice period: 30 days
Works: Hybrid
Open to: Part time, Permanent
Location: Tokyo, Japan · JST (UTC+9)
Work authorisation: Work permit held

Profile updated 7 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectRolloutLed

A defence electronics PSU

Rollout of Oracle EBS CX for a defence electronics PSU, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2023 – Aug 2026 · 43 mo · Tokyo · Aerospace & Defence

Solution ArchitectRollout

A hotel and resorts group

Rollout of Oracle EBS CX for a hotel and resorts group, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2019 – Aug 2022 · 43 mo · Tokyo · Hospitality & Travel

Solution ArchitectRollout

An EPC infrastructure company

Rollout of Oracle EBS CX for an EPC infrastructure company, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2015 – Aug 2018 · 43 mo · Tokyo · Construction & Engineering

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

OAFADFdi

MODULES

EBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

AutomotiveManufacturing

LANGUAGES

EnglishNativeJapaneseNative

Credentials

1Z0-1054Document verified

Education

Bachelors · Supply Chain Management

Jawaharlal Nehru Technological University · 2008 · Full-time

AvailabilityIn 60 days

Notice period30 days

RateUSD 1,86,000 / yr